This isn't a book on theory。 Hesha Abrams is a boots on the ground mediator focused on what works in the trenches of negotiation warfare。 Through decades of experience of trial-by-fire, Hesha has discovered the secrets to dissolve egos, assuage big personalities, and loosen up those dug in heels。 Holding the Calm shares those lessons in easy to read, bite-sized chunks。 I've highlighted my copy up and down, and will keep it near, for the next time I need to unstick a sticky situation。 I want a co This isn't a book on theory。 Hesha Abrams is a boots on the ground mediator focused on what works in the trenches of negotiation warfare。 Through decades of experience of trial-by-fire, Hesha has discovered the secrets to dissolve egos, assuage big personalities, and loosen up those dug in heels。 Holding the Calm shares those lessons in easy to read, bite-sized chunks。 I've highlighted my copy up and down, and will keep it near, for the next time I need to unstick a sticky situation。 I want a copy for everyone on my team! 。。。more
Ratzinger,
Written to a formula。 Your average self-help book style。 The constant refrain "hold your calm" grates and irritates。 Run of the mill advice。 Nothing new and totally useless。 Gained nothing, wasted my time (including writing this)。 Time to get rid of it and pick something better to make up for the loss。 Abandoning at 70% of the listen Written to a formula。 Your average self-help book style。 The constant refrain "hold your calm" grates and irritates。 Run of the mill advice。 Nothing new and totally useless。 Gained nothing, wasted my time (including writing this)。 Time to get rid of it and pick something better to make up for the loss。 Abandoning at 70% of the listen 。。。more
Robin,
Hesha explains her performance-based strategies in Holding the Calm in a very easy to understand and easy to apply way。 Hesha’s techniques provide a special awareness of people that help lead to successful results。 Her strategies work in big business, high stakes situations and can be applied during family arguments and even explained to children to help them resolve their own arguments with other children。
Matt Root,
3。5 stars for me。 (Rounding up) There is some very good, solid content here, but I would have appreciated it had it had a bit more structure, with a greater focus on how tos and fewer example stories。 It’s good, but I’d recommend it as part of a Suite of resources rather than it being the go-to guide。 The author clearly knows what she’s talking about and is well-positioned to write a book like this。
Darya,
This is an unusual book that can help to settle a conflict situation or a book about a job of a mediator。 I found several useful tools and questions to use, enjoyed the stories that supported the book pages along。 If found it a bit unusual from the point of negotiations and believe the techniques can be also applied there。 The book is very good for anyone interested in communication and negotiations because many suggestions can be applied in personal life too。